Every day in our businesses, we have an opportunity to promote our business at no cost.  How we engage and interact with our customers sends important messages about our desire to do business.  Do you find yourself on the telephone while a customer waits for service?  Is a discussion about the events of the weekend, or your holiday plans interrupting a potential sale?  Simple things like a smile and eye contact to a waiting customer are important signals that you value them as a client.  How you dress for business, speak to the customer, and follow up on service are important considerations to expand your business.  Paintearth Economic Partnership Society is always looking for ways to assist business in our region.  One of the simplest methods is improving customer service.  It is also a proven method to compete directly with large box stores.  We do not always need to establish expensive ad campaigns or promotions.  Customer service excellence and word of mouth will drive more traffic to your business.

Paintearth Economic Partnership Society, Employment and Immigration, and the County of Paintearth are pleased to present Jeff Mowatt’s, “The Art of Customer Service …Influence with Ease”.  Jeff is an award-winning speaker who teaches you and your staff simple methods to improve interaction with your customers.  The workshop will be at the Castor Community Hall September 14th, from 6-9:30pm.  Dinner is included.  Registration is $25.00/person, with a deadline of Sept. 10th to register.  As an Economic Development Officer, I believe this workshop is the best investment business owners can make for themselves and their staff.  To register or for additional information please go to Special info and announcements or contact Larry Davidson at
Paintearth Economic Partnership Society 403-882-3211

 
 


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 PEPS - Paintearth Economic Partnership Society
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